How Cuéntalo collects and uses personal information, the service providers and advertising tools it uses, and how to opt out.
Cuéntalo takes the privacy of creators and viewers seriously. This policy explains what information the platform collects, how it is used, which companies process it, and what rights California residents have under the California Consumer Privacy Act (CCPA).
The platform collects account information necessary to provide the service: name, email, payment details (processed by Stripe, not stored by Cuéntalo), and usage data to improve the experience. Content uploaded by creators remains their intellectual property.
Service providers named in the policy are Supabase, Cloudflare, Stripe, Resend, Sentry, Google, Linq, and Anthropic. Advertising and analytics tools from Meta, TikTok, LinkedIn, and Google load on the website only after a visitor accepts cookies, and do not load when the browser sends a Global Privacy Control signal. Some features send content to Google's Gemini models. Marketing emails carry an unsubscribe link.